Frequently Asked Questions

Questions & Answers About Hiring A Driver For Your U-haul Moving Truck

Can I hire someone to drive my rented U-haul truck?
Yes, you can hire a professional driver for your U-haul or any rental truck. U-Haul trucks can be difficult to drive so it is smarter to hire a pro.

 

How much does it cost to hire a moving truck driver?
The cost to hire a moving truck driver is between 85 cents per mile to 153 cents per mile. The rate is based on the size of the truck that you rent and if there will be a trailer attached to the truck.

 

Does U Haul provide drivers?
U-haul does not provide drivers to drive their moving trucks. However, there are services out there that do drive such as Rented Truck Driver.

 

How does the insurance work when hiring a driver to drive my U-haul truck?
U-haul's most comprehensive coverage is called Safe Move Plus. The person that you hire to drive the truck must show their driver's license to U-haul and will be added to the rental agreement as an additional driver.

 

How does the insurance work when hiring a driver to drive my Penske truck?
Penske truck rental offers comprehensive insurance coverage. The person that you hire to drive the truck must show their driver's license to Penske and will be added to the rental agreement as an additional driver.

 

How I can add driver information in the U-haul contract?
You provide U-haul with a copy of the driver's license front and back. You can add the driver online or at the U-haul location where you will pick the truck up.

 

How much fuel does a U-haul rental truck use?
U-Haul claims their 26-foot rental truck gets 10 miles per gallon, but when it is fully loaded with cargo the truck will actually get an average of six miles per gallon.

 

Does the driver need to stop at weigh stations when driving a U-Haul, or Penske rental truck?
The laws vary from state to state. Some states require that all trucks stop at the weigh stations. The driver will stop at all weigh stations that require it.

 

How many hours are drivers allowed to drive a rental truck each day?
D.O.T. regulations do not allow a driver to drive more than eleven hours per day. They actually drive ten hours and allow one hour for fuel.

 

How many miles are drivers allowed to drive a rental truck each day?
D.O.T. regulations will not allow a driver to drive any more than 600 miles per day. This is based on D.O.T. rules.

 

Can you tow a car behind a moving truck?
Yes, a car can be towed behind a moving truck. You must first confirm with the rental company that your car will fit on the car trailer.

 

Questions About Hiring Rented Truck Driver

 

How to hire a moving truck driver?
1. Request a quote here. You will get an instant email with the cost to hire a moving truck driver.
2. We will plan your move with you and book the driver's return travel.
3. Our driver will pick up your loaded truck and deliver it safely to your new home.

 

How much does it cost to hire a moving truck driver?
The cost to hire a moving truck driver is between 85 cents per mile to 153 cents per mile. The rate is based on the size of the truck that you rent.

 

Do you background check your moving truck drivers?
All of our 44 drivers are thoroughly vetted and fully background checked by SSC, Inc. Corporate Services based in Shelton CT.

 

Do the drivers load the truck?
No, our team is seasoned, professional drivers, and do not load or unload the truck.

 

Do you have moving truck drivers near me?
Yes, Rented Truck Driver has great professional drivers in every state.

 

How much to tow my car behind the moving truck?
We will tow your car behind the moving truck for an additional 15 cents per mile. You must also rent the auto trailer from the rental truck company.

 

How is the truck's fuel calculated and paid?
We give you an estimated fuel cost and it is to be paid at the vehicle pickup. Upon delivery, the receipts will be calculated and then the funds will be dispersed to whom there is a balance.

Here are questions asked by our previous clients which may help you have a better understanding of our process.

Why Use Rented Truck Drivers?  You will not find better reviews in the industry. We are proud to say that we have over 390 Five Star Reviews on the Better Business Bureau. 
 
Will my quote expire: This moving truck driver quote is valid for thirty days from the date of issue. Once you provide a deposit the price is locked in.
How accurate is the quote? This email is an estimate and may vary slightly. Once you have a final agreement the cost usually does not increase by more than $200.00. Included in the price is the driver service cost, hotels (See Hotels Below), Fuel, food, transportation to and from the airport (and if needed tolls).
 
Do you do background checks on your drivers?
We conduct the most rigorous background checks in the industry for all driving candidates, including three nationwide database searches, County-by-county residential searches covering the driver’s entire adult life, Pedophile search, Social security number trace, and driver license check. 
 
Any potential driver whose background check reveals the following will not be considered: Felonies, Sex offenses, DUIs in the past 5 years, 2+ moving violations in the past 5 years, or any accidents in the past 5 years.
 
Are your drivers professionals? Yes, we offer drivers that have class A and B CDL licenses We also offer drivers that have class C driver's licenses.
 
Do we need to insure the driver? Yes, we require you to get full insurance from the rental company and add him to your rental agreement.
How can I add driver information in the U-haul contract? In the Finale Agreement, we will provide you a copy of his driver's license front and back. You can add the driver online or at the U-haul location where you will pick the truck up. If you are using a Penske truck we will have the driver remotely add himself to the rental agreement.
Does the driver pick up the rental truck or do I? We can have the driver pick up the Truck at the rental location but the quote that you received is based on the driver picking up a loaded truck that you rented and delivering it without waiting for it to be unloaded.
 
If you require the driver to pick the truck up from the rental company there is an additional cost of $45 per hour starting from when the driver arrives at the rental location until he leaves the starting location with the loaded truck. The clock will stop then and the drive will start. The same applies to the destination location; the charge is $45 per hour starting from when the driver gets to the final destination until he delivers the truck to the rental location. If you need the driver to arrive the night before the drive, you are required to book or pay for the hotel for that night.
 
Do the drivers load the truck: No, YOU rent and load the truck, then we safely drive your truck. If you need assistance with loading: You can go to MovinHelp.com (Owned by Uhaul) - or - Simplemovinglabor.com (Owned by Penske)
 
Can I ride in the truck? No, for liability reasons we do not allow clients to be passengers.
 
Can you drive my pet? Yes, I will also happily drive your pet at an additional cost. At the driver's discretion, we will drive your pet, but your pet must be in good health and be up to date with their vaccination record.
When can I expect my truck to arrive? Your Final Agreement will specify the exact time that your truck will arrive at the destination location. We boast a 99.6% accurate delivery time. Of course, if we are driving in extreme weather conditions, unexpected heavy traffic, or a vehicle malfunction, this could delay the delivery. Extra time is factored in our calculations and we rarely deliver a truck late.
Is the driver located in this area or will he be flown in? We check the driver's availability and try to find a driver close to your start or delivery destination, to save on airfare. There is always at least one flight necessary 
 
If a driver is flown in, do I have to pay for that as well? Yes, the airfare is calculated and added to the final agreement.
 
How do I communicate with the driver? A few days prior to the vehicle pick-up, you will be invited to a group chat with your driver and our support team. From there, you can track the driver's progress and confirm that we are on schedule, discuss the locations of any necessary stops, and have any additional questions answered.
How much will the Driver's travel cost? Driver's airfare and ground transportation are usually around $100-$350 when the driver's airfare is booked at least three weeks before the date of pickup the airfare and ground transportation is usually between $200 and $450. Please note that the closer the airfare is booked from the date of pickup the more expensive it will become.
 
Who books the drivers' travel? Amtrak/ Airfare/ Rental Cars, Shuttles, Taxies, and Ubers: To be paid for or booked by you. We offer two options.
 
Option A: Tickets are to be paid for by you in addition to the deposit, and our travel department will book the flights. The travel costs are required to be paid with the deposit.
 
Option B: You may book the tickets for the driver with our guidance. You may use reward points when booking the driver's travel.
 
If you book the driver’s travel you must book within the requirements listed below.
Booking longer flights with unnecessary layovers to save on airfare will increase the driver pay.
 
We do not fly on Spirit Airlines, Frontier Airlines, Allegiant Airlines, or any sub-economy airlines. We fly the level of economy, not basic or sub-economy.
 
All ground travel I.e. Taxi, Uber, shuttle to and from both pickup and drop-off locations are to be provided or paid for by you.
Am I responsible for the driver's transportation to or from the airport? Yes, you can have the driver take an Uber or you may drive them yourself. (Please note Ubers are not calculated in the final agreement).
Are hotels included in the price? Yes, starting from the vehicle pickup to the delivery of the vehicle, hotels are included in the price. (If the driver is required to arrive a day earlier or if we cannot get him a flight on the day of delivery, then you are required to pay for that hotel).
 
Will the driver find his own hotel or do we book it for him where we stay? The driver finds and books his own hotel. The driver knows the optimal route for your move. He has carefully mapped out the drive and has included the cities that he will stop in. Keep in mind that sometimes traffic, weather, and or road conditions may change his original plan.
How much fuel does a U-haul rental truck use? Uhaul claims their 26-foot rental truck gets 10 miles per gallon, but when it is fully loaded with cargo the truck will actually get an average of 6 miles per gallon.
 
Does the driver need to stop at weigh stations when driving a U-Haul, or Penske rental truck? The laws vary from state to state. Some states require that all trucks stop at the weigh stations. The driver will stop at all weigh stations that require it.
 
How many hours are drivers allowed to drive a rental truck each day? D.O.T. regulations do not allow a driver to drive more than eleven hours per day. They actually drive ten hours and allow one hour for fuel.
 
How many miles are drivers allowed to drive a rental truck each day? D.O.T. regulations will not allow a driver to drive any more than 600 miles per day. This is based on the D.O.T.
 
Do you rent the truck for us? We DO NOT handle anything to do with the renting of your moving truck. We only provide the driver after the truck is already rented by you.
 
Is Rented Truck Driver affiliated with any rental Companies? We are not affiliated with UHAUL or ANY of the truck rental companies.
What Insurance do I purchase for the rental truck? The rented vehicle MUST have paperwork proving it is registered with the driver's NAME as an additional Driver along with FULL COVERAGE Examples: When using Penske the coverage is Limited Damage Waiver, Personal Accident Insurance, Supplemental Liability Insurance, and Cargo Insurance. When using U-Haul, the coverage is called Safe Move Plus.
 
Do I pick up the truck or do you pick up the truck? Our quotes are based on us picking up the truck already loaded and delivering without waiting for it to be unloaded. If you require the driver to pick the truck up from the rental company there is an additional cost of $45 per hour starting from when the driver arrives at the rental location until he leaves the starting location with the loaded truck. The clock will stop then and the drive will start. The same applies to the destination location; the charge is $45 per hour starting from when the driver gets to the final destination until he delivers the truck at the rental location.
 
Who pays for the fuel? You are required to pay for the fuel. We provide you an estimated fuel cost and it is to be paid at the vehicle pickup. Upon delivery, the receipts will be calculated and then the funds will be dispersed to whom there is a balance.
 
Are there any additional charges? The only additional charges that you could expect to pay could be wait-time. Wait time WILL be charged in the case of "
 
  • The truck is not ready for departure at the agreed-upon designated time of departure.
  • Severe inclement weather (including traveling to and from the vehicle). 
  • Vehicle malfunction, or issues not originating from our service.
 
The wait time will be charged at the beginning of each hour at the rate of $45.00 per hour for the first FIVE hours. After the fifth hour, the charge will change to a day rate of $450.00 plus a hotel stay.
 
When will I receive my driver's information?
 
You will receive a Finale Agreement via email with all costs (with the exception of Ubers). You will also receive the driver’s name, phone number, email address, and a link with the driver's biography.
 
Will the final agreement have the breakdown of all costs and payments? Yes, see below.
 
What are the payment terms? 
Payment 1) A deposit of 1/3 of the service cost plus the driver’s air travel/Amtrak cost paid via Credit Card We DO NOT accept American Express
 
Payment 2) At the vehicle pickup, the payment due to the driver will include 1/3 of the service cost plus the estimated fuel, toll cost, rental car, and hotels if applicable.
 
Payment 3) At vehicle delivery, the driver is to be paid 1/3 of the service cost. Fuel and tolls receipts will be calculated and then the funds will be dispensed to whom there is a balance. All ground travel (ex. taxi, Uber, shuttle to and from locations) is to be paid at this time.
If you will not be at the destination when the driver arrives, all payments must be completed at vehicle pick up. 
The driver is to be paid in CASH, WIRE TRANSFER, CASHIER’S CHECK, or ZELLE. Please note that depending on your bank or the electronic service that you choose to use there may be a daily limit that will require you to make smaller payments a few days before the vehicle pick up.
What if I have to cancel my move? Rest assured that 100% of your deposit and if applicable, any airline remaining credit (less booking costs) will be applied to any future jobs with us.
  
Do I keep the rental agreement or do you? The rental agreement MUST stay in the truck and it must have the driver named as an additional driver. The driver will need it at weigh stations and agricultural stops.
 
Do you provide a lock for the cargo? No, you must provide a padlock for the cargo door. If we have to purchase one for you there will be an additional charge of $20 plus the cost of the lock.
Are all your drivers experienced in towing a car? Yes, Every driver has the ability to tow a car behind a 26’ rental truck.
If I want my car to be towed behind the truck, will that be an additional cost? Yes, that would require an additional cost of Between $200 and $400 depending on the mileage and the truck size. You must first confirm with the rental company that your car will fit on the car trailer. We will not transport a vehicle with a tow dolly.
Who loads the vehicle on the trailer? When you rent your truck, let the rental facility know you/or the driver will be bringing the truck back to have your vehicle loaded on the trailer. Loading of the vehicle will be done by the rental facility at the beginning and end of your move.
The driver is not allowed to enter the car during the loading and unloading process. If the vehicle has to be offloaded during the transport due to trailer malfunction, the driver will unload and load the vehicle from the broken trailer to the replacement trailer. 
Do you need my car keys if it's being towed? Yes, we must have the keys to open and operate it. This becomes extremely important if the car trailer breaks down and it has to be offloaded onto another trailer.
Does the driver check on the vehicle during transport? To ensure the safety of your vehicle, the driver will check the safety chains and the tire tie downs just before he enters the highway for the first time, at every fuel stop, and when he crosses state lines.
 
Can I place items in the vehicle when it's being towed?  You may load the trunk of the vehicle, but you cannot load any part of the car where items can be seen from the outside. (No, you cannot put a blanket over the items).
Can I load items in the Cab of the truck? Nothing is to be loaded in the cab of the truck, for drivers and the safety of your belongings.

 

Company Information
Company Name: Rented Truck Driver
Legal Name: Rentedtruckdriver.com LLC.
Owner: Frank A Futie Jr.
Company Address: 9 Crompton Pl - Palm Coast FL 32137
Company Phone Number: (833) RTD-Move  (833) 783-6683
Company Website: https://rentedtruckdriver.com/
Contact: Frank A Futie Jr.
Contact email: info@rentedtruckdriver.com
Hours of Operation: Sunday - Saturday 9:00 am -7:00 pm Eastern Time

DOT Number MC-1292288

Better Business Bureau Reviews: A+ Rated With Over 400 Five-Star Reviews
Janet B
★★★★★
★★★★★
11/09/2019
I was more than pleased with the Rented Truck Driver services, and all those that I dealt with: Frank, Kevin (driver), and Dana. Everyone was professional, responsive, friendly, and went above and beyond to make sure our move went well. Kevin was all of this, as well as helpful, considerate, kind and prompt, and kept us apprised of the trip/move at every step of the way. I would highly recommend this company and Kevin for any move. The fact that their office was on the other side of the country from us in ** was not a problem at all. Logistics of our move (cross Canada border) but all went smoothly!

Google Reviews:
Monica Nelson
★★★★★ a year ago
Some companies go above and beyond to make sure their customers are satisfied, this company surpasses ABOVE AND BEYOND. I don't even know where to begin. Frank and his employees are exceptional all the way around. Kind, diligent, respectful, fair, honest. Our driver, Anthony, not only got the job done, but was a pleasure to meet and took excellent care of our 5 dogs and our property. Moving sucks, but this company makes it a vacation. Not once did we have to worry about a thing. I'm not normally one to write a long review, but this company, I'm just shocked. We are so thankful for them and if we ever needed something transported again we would never use nor trust a different company.
Thank you again!

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